Accessibility Statement
Last updated: 20 January 2024
Epicjoyride-nz is committed to ensuring that our website, epicjoyride-nz.com, is accessible to everyone, including people with disabilities. We continually work to improve the user experience for all visitors and apply relevant accessibility standards where feasible.
Our Commitment
We believe that access to information should not be limited by a person's abilities or the assistive technologies they use. We aim to make our content perceivable, operable, understandable, and robust for the widest possible audience.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures We Take
To support accessibility, we take the following measures across our website:
- We use semantic HTML to provide meaningful structure to all pages.
- We provide sufficient colour contrast between text and background elements to aid readability.
- All images that convey information include descriptive alternative text.
- Decorative images are marked in a way that allows assistive technologies to ignore them.
- Interactive elements are keyboard-navigable and include visible focus indicators.
- Forms include clearly associated labels for all input fields.
- Page titles and headings are structured to reflect content hierarchy accurately.
- Links include descriptive text that communicates their destination or purpose.
- We avoid content that flashes more than three times per second to reduce the risk of triggering photosensitive conditions.
Known Limitations
While we work to ensure a high level of accessibility, some areas of our website may not yet fully meet all accessibility standards. We are actively working to identify and address these gaps.
Known limitations may include:
- Some older content may not yet have been reviewed or updated to meet current accessibility standards.
- Certain third-party embedded content or tools may not be fully within our control and may not meet the same standards.
- Complex visual content such as infographics may have limited text alternatives in some cases.
We are committed to resolving identified issues as promptly as reasonably possible and to reviewing new content against accessibility requirements before publication.
Assistive Technology Compatibility
Our website is designed to be compatible with a range of assistive technologies, including but not limited to:
- Screen readers
- Screen magnification software
- Speech recognition tools
- Keyboard-only navigation
We test our website using commonly available assistive technologies and modern browsers to ensure a consistent and functional experience.
Text and Display
Our website is designed to support user-controlled display settings. You can adjust the following through your browser or operating system settings without loss of content or functionality:
- Text size and zoom level
- Colour and contrast preferences
- Motion reduction preferences
We recommend using your browser's built-in accessibility features if you require a customised reading experience.
Navigation and Structure
All pages on our website include a consistent navigation structure to help users orient themselves and move between sections efficiently. Headings are used in a logical order to allow screen reader users to navigate content by heading level. Skip navigation links may be available on certain pages to allow users to bypass repeated navigation blocks.
Multimedia Content
Where audio or video content is included on our website, we aim to provide:
- Captions or transcripts for video content
- Text alternatives for audio-only content
- Controls to pause, stop, or adjust the volume of any media that plays automatically
We recognise that not all multimedia content may currently meet these standards and are working to address any gaps.
Feedback and Contact
We welcome feedback on the accessibility of our website. If you experience any barriers to access, encounter content that is difficult to use, or would like to request information in an alternative format, please contact us.
You can reach us by email at: support@epicjoyride-nz.com
When contacting us about an accessibility concern, please include:
- A description of the issue you encountered
- The web address (URL) of the page where the issue occurred
- The assistive technology or browser you were using, if applicable
- Your preferred method of contact for our response
We aim to respond to accessibility-related enquiries within five business days. Where a reasonable accommodation or accessible alternative can be provided, we will make every effort to do so.
Ongoing Improvement
Accessibility is an ongoing commitment rather than a fixed destination. We regularly review our website to identify areas for improvement and incorporate accessibility considerations into our content creation and development processes.
We welcome input from users with disabilities as part of our ongoing efforts to improve. Your feedback helps us understand real-world barriers and prioritise the changes that will make the most meaningful difference.
Third-Party Content
Our website may include links to or embed content from third-party services. We do not control the accessibility of third-party websites or tools and cannot guarantee that they meet the same standards we apply to our own content. We encourage users to review the accessibility statements of any third-party services they access through our site.
Changes to This Statement
We may update this accessibility statement from time to time to reflect changes to our website, improvements we have made, or updates to applicable standards and guidance. The date at the top of this page indicates when the statement was last revised.
We encourage you to review this statement periodically to stay informed about our accessibility efforts and commitments.